Terms of website use

Last updated: 22 October 2026

By using www.empowered-coaching.today, you agree to these terms. If you don't agree, please don't use
the site.

Who we are

The site is run by Empowered Coaching and Consultancy Limited, registered in England and Wales,
company number 17284121. Registered office: First Floor, 1 Des Roches Square, Witan Way, Witney,
OX28 4BE. Email: contact@empowered-coaching.today.

What this website is and isn't

The site gives information about counselling, coaching, training and related resources. It is intended for adults.
Nothing on the site is medical, legal or financial advice, and nothing replaces a consultation with a qualified professional.
The PIP answer generator is an educational tool. It doesn't fill in or submit your form, and it isn't legal or benefits advice.
The VAK learning style assessment is an informal self-reflection tool. It isn't a diagnostic test.
The AI chat assistant is an automated tool. It isn't Emma, and it isn't a crisis service.

Our services

We offer psychotherapeutic counselling, neurodiversity and ADHD coaching, workplace training and
consultancy, and digital workbooks.

What our services are and aren't

They aren't medical, psychological or psychiatric diagnosis or treatment, and they don't replace healthcare from your GP or the NHS.
They aren't a crisis or emergency service.
You stay responsible for your own decisions and wellbeing.

When we start working together

Using this website doesn't create a counselling or coaching relationship. That only begins once a service is
booked and confirmed and, for counselling, once intake and your agreement are complete. Your
agreement explains how sessions, cancellations and confidentiality work.

Clients outside the UK

We work online with clients across the UK and internationally. If you live outside the UK:

Our services are provided under the law of England and Wales, we can't guarantee our services meet the rules in every country, so please check that online counselling or coaching is right for you where you live.
Payment is in pounds sterling, and any exchange fees are yours to pay.
Local crisis services and laws apply where you live, and we can't provide a crisis response

Workplace, Access to Work and funded sessions

Employers and organisations: work for an organisation is covered by a separate written agreement. It sets out the scope, who the client is, confidentiality, fees and cancellation. If it conflicts with these terms, the agreement applies.
Access to Work: the employee is our client. We share only what the scheme needs, such as invoices and attendance. What you talk about in sessions stays confidential, unless the law requires otherwise. Employee assistance programmes and insurers, such as Aviva: the provider's terms and session limits also apply.

We share only what the provider needs to authorise and pay for sessions. We never share clinical detail with your employer without your explicit consent, unless the law or safeguarding requires it.

Our free tools

The site includes free tools, such as the VAK learning style assessment, the PIP answer generator and the
AI chat assistant. They give general information only. They don't replace professional advice, diagnosis or
therapeutic judgement, and we can't promise their results are accurate, complete or right for you.
VAK assessment results are approximate and for your own insight. They don't diagnose learning
differences or neurodivergence, and shouldn't be used as evidence for education, health or employment
decisions.

PIP answer generator

What it does

The tool breaks the PIP "How your disability affects you" form into simple questions. It uses AI to turn
your rough notes into clear draft answers, organised around the published PIP descriptors and kept close
to your own words.

What it doesn't do

It doesn't give legal, medical, financial or welfare benefits advice.
It doesn't check your facts or tell you what to write.
It doesn't fill in, submit or act on your application or appeal.
It can't predict or improve the outcome of your claim. Decisions are made by the Department for Work and Pensions.

Your responsibilities

Only enter true information.
Only enter information about someone else if they've agreed and you're helping them with their ownclaim.
Check and edit every answer before you use it. AI can make mistakes.
You're responsible for what you submit.

Your information

Avoid entering names, dates of birth or other details that could identify you.
What you enter is stored temporarily and isn't linked to your name.
Sessions and drafts are deleted automatically after one day without activity.

How you can use it
You can use the tool for your own claim, or to help someone else with their permission. You can't resell
or copy the tool, sell its answers, copy or reverse-engineer how it works, or use it to support a false claim.
We own the tool, including its structure, prompts and design. You keep the rights to what you type in and
to your edited answers.

Our responsibility
The tool depends on AI services run by other companies, so it may sometimes be unavailable or change
how it responds. To the extent the law allows, we aren't responsible for the outcome of your claim, for
decisions made by assessors or the DWP, or for errors in the draft answers.

If you need help now

The site isn't monitored for emergencies. If you or someone else is at risk, call 999. For urgent mental
health support, call NHS 111 and choose the mental health option, call Samaritans free on 116 123, or
text SHOUT to 85258. For drug and alcohol support, call FRANK on 0300 123 6600, any time.

Using the site responsibly

Please don't use the site to:

Break the law or anyone else's rights
Send or upload anything harmful, harassing or inappropriate
Try to disrupt, hack or mislead the site or the AI chat assistant
Copy, scrape or collect content from the site by automated means
Use any content from the site to train or develop AI systems

Copyright and trade marks

All content on the site, including words, images, logos, tools and downloadable resources, belongs to

Empowered Coaching and Consultancy Limited or to Emma Redman, or is used under licence. You may

read the site and share links to its pages. You may not copy, adapt or republish content without written

permission.

The Impulse Chain® is a UK registered trade mark, number UK00004407939, owned by Empowered

Coaching and Consultancy Limited. Our Copyright and trade mark notice explains more.

We sometimes link to other websites. We don't control those sites and aren't responsible for their

content.

Our responsibility

We take care to keep the site accurate and working, but we can't promise it will always be complete, up

to date or available. To the extent the law allows, we aren't responsible for any loss caused by using or

relying on the site.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud,

or for anything else the law doesn't allow us to limit.

Your personal information

We use your personal information as explained in our Privacy notice and Cookie policy.

Changes to these terms

We may update these terms. The date at the top shows when they last changed.

Which law applies These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.